Support Terms

This page is We-Amp's support-terms home. It summarizes how the software is licensed, what a support subscription and a hardened attested build cover, and how purchases are handled. It states terms in summary form; where a purchase order or a subscription agreement says something different, that order or agreement governs for the subscription it covers.

The software's license itself is stated on the product site's software license page: Apache License 2.0, for the module, the optimizer worker, and the predecessor lines. That page points here for the support terms.

mod_pagespeed 2.1 — the web-server module and the optimizer worker — is open source under the Apache License 2.0. Every feature is available to everyone, in development and in production. You may install and run it on any number of servers without paying, registering, or asking permission.

The standard signed packages are free: the .deb and .rpm packages from the signed package repository, the Docker images, and the NuGet packages. There is no license key and no token — the licensing apparatus of earlier 2.0 releases (keys, activation, the unlicensed signal) is gone.

The source is published; you are free to build, modify, and redistribute it under the same terms. The Apache License 2.0 is a perpetual grant that does not depend on We-Amp B.V.'s corporate status.

A support subscription covers the things a free open-source license does not include:

• a direct channel to the people who build the product;
• agreed response times for configuration, upgrade, and incident questions;
• SLA-backed delivery of security updates;
• scope shaped to your deployment or your organization.

A subscription changes who answers when you need help — never what the software does. It adds no features, unlocks nothing, and is not required to run the software: running without one is a first-class choice, and the software behaves identically either way.

Hosting providers running the software at fleet scale are served through the hosting partner program rather than a per-deployment subscription.

Plan shapes, response-time targets, and prices are published at modpagespeed.com/pricing/. This page deliberately carries no numbers.

Subscribers also get access to hardened attested builds: builds of the same code, produced through a hardened pipeline, delivered through the subscriber repository.

• the same code as the standard packages, with the same features;
• a signed software bill of materials (SBOM) and build provenance with every build, so you can verify what you run and where it came from;
• artifacts that carry the same Apache License 2.0 as the standard packages.

The builds differ from the standard packages in how they are built and attested — never in features.

Purchases are handled by FastSpring as merchant of record. FastSpring presents the checkout terms at purchase, processes the payment, and handles VAT/sales tax at checkout; its terms govern the payment and refunds.

For the rest, the documents governing a subscription rank in this order — when they conflict, the earlier document governs:

1. The checkout terms presented by FastSpring at the time of purchase.
2. The product terms at modpagespeed.com/terms/ — the We-Amp support terms summarized on this page apply alongside them.
3. The terms of service of the We-Amp website you use.

Where your order or a subscription agreement states something different from these documents, the order or agreement prevails for that subscription.

In detail:

• ModPageSpeed 2.0 stays supported until February 7, 2027 — the migration guide covers the move to 2.1.
• mod_pagespeed 1.15 installs upgrade in place to mod_pagespeed 2.1 at no cost — see upgrading to mod_pagespeed 2.1.
• IISpeed is deprecated; existing customers transfer at no cost — see iispeed.com.
• Existing paid terms — support and license terms already bought — continue to the end of their term, as purchased.

This log is append-only: entries are added, never edited or removed. The page's full revision history is additionally preserved in We-Amp's version control. Subscription renewals are governed by the terms in force at the time of renewal.